What is Paldesk?
Paldesk is a smart communication platform that helps you easily interact with customers across channels, optimize user journeys, and boost customer retention
- Talk to customers from multiple channels (live chat, chatbot, email, social, and Telegram) in a single dashboard
- Automate FAQs using Paldesk chatbot and give your agents an opportunity to deal with more complex tasks
- Keep track of user satisfaction, record user journeys, and gather important feedback across your website
- Best for: Startups and small businesses that want to offer enterprise-level personalized customer support