What is Paldesk?

Paldesk is a smart communication platform that helps you easily interact with customers across channels, optimize user journeys, and boost customer retention

  • Talk to customers from multiple channels (live chat, chatbot, email, social, and Telegram) in a single dashboard
  • Automate FAQs using Paldesk chatbot and give your agents an opportunity to deal with more complex tasks
  • Keep track of user satisfaction, record user journeys, and gather important feedback across your website
  • Best for: Startups and small businesses that want to offer enterprise-level personalized customer support

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