SupportEzzy LTD Review

Discover what SupportEzzy can do for you with expert insights & community reviews. Plus if you decide to purchase today, a bonus plugin is all yours.

SupportEzzy Review + Bonus

If you already know you want SupportEzzy and want our bonus offer you can get it by clicking the “Buy with Bonus” button to the right. If you need more information before buying then our editorial review and real user reviews below are just what the doctor ordered.
Are you looking for a SupportEzzy Lifetime Deal?

Then visit the FAQ section to find out if a LTD is available and discover the bonuses and loyalty points you get as a Bootstrapps member when buying today.

SupportEzzy Review Points

SupportEzzy Review

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SupportEzzy

Get a bonus WordPress plugin with your purchase of SupportEzzy
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WP SupportEzzy → Tickets System WordPress Plugin

WP SupportEzzy is an elegant support tickets system for WordPress built as a stand-alone VueJs App that runs on a single WordPress page of your website.

This app does not interfere with your existing WordPress theme and plugins and will work with any WordPress site.

You can use the App as a part of your existing website or create a new WordPress installation and run this app on a homepage for dedicated support portal.

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Built with Latest Technology

This app is built with Vue.js 2.0, uses WordPress REST API custom routes and all other latest technologies.

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Custom Branding & Latest Design:

This app is designed with latest trends in mind and uses Bulma CSS framework for its UI components. You can choose your brand colors, text or image logo, etc. for the Support App under plugin settings.

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Email Piping & Routing Integration

You can add one email address for all departments or separate email addresses for each department. New emails received to specified email addresses will be treated as new tickets, and any reply by client or agent to a ticket will get added as a comment to the ticket.

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Push Notifications

You can use One Signal Push Notifications service for web browsers which is free. Clients and Support Agents get notified of new tickets and each comment.
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Affordable & No Monthly Costs

Get rid of the monthly fees you pay for such premium services, instead buy this app for once and enjoy free upgrades and support as per your Envato license.

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Standalone Web App

This app runs on a specified WordPress page, and it does not load any CSS/JS or your WordPress theme and installed plugins which make this app usable without any conflicts.

Unlimited Users and Tickets

Since you own the software and your web server, there is no restriction on a number of users or number of tickets.

Uses WordPress Standards

This app uses WordPress custom post types to save and manage tickets and FAQs. All users created by this app are WordPress users, and their data get stored in users and usermeta table with inbuilt WordPress functions.

Departments & Products

You can choose to create unlimited departments and products which are used to filter and assign tickets to support agents. You can also disable the departments and products for the app.

Frequently Asked Questions

You can create unlimited FAQs for each product and agents can include FAQ Url by typing /fa{keyword_to_search} while replying to a ticket. You can also disable FAQs for the app.

Managed Ticket Assignments

You can assign departments and products to your support agents (WordPress Users with Support Agent role) and choose from following ticket assignment options:

  • Do not assign tickets to agents
  • Assign all tickets to one agent and he/she will then reassign.
  • Assign to next available agent based on department and product selected by a client.
  • Assign to the agent with least tickets based on the department and product selected.

Envato Integration

You can import all your Envato marketplace products to the system. If enabled, Customers will be asked to verify their purchase on single ticket page, and license and support expiry date is displayed in the sidebar.

Custom Filters

There are various options available to filter tickets, and you can save custom filters for future.

Custom Snippets

Agents can save custom quick text snippets and can easily include by typing /qt{keywords} while replying to a ticket. This feature saves us a lot of time while we answer tickets for our business support operations.

Include agents via @mentions

Agents and Admin can add other agents to a ticket by mentioning their username (e.g. @agent_name) while answering a ticket or from the ticket sidebar.

Customizable Email Messages

You can easily customize email messages with dynamic variables sent to the client or agent while creating a new ticket or commenting on an existing support ticket.

Automatically User Detection or Creation

Users don't have to register to submit a ticket. The system will check for registered email address provided by the user, if the email address is registered, then the ticket will be assigned to this user otherwise a new account will be created, and the ticket will get allocated to the new user. New users will also get WordPress welcome email so they can choose their password as per WordPress specifications.

Managed Authentication

If you use any other plugin for custom login and register forms (such as WP Frontend Authentication or WP Social Login), you can specify the URLs to bypass default WordPress authentication system.

Managed Navigation

You can create a navigation menu in WordPress and choose under plugin settings to append more links in the App top navigation menu.

Ticket Priority

There are four different labels for priority (High, Important, Normal, Low) which you can change as per your requirements.

Managed Attachments

You can specify which file types can be allowed as an attachment to the ticket or a comment.

Auto Close Tickets

You can tell the system to auto close tickets in case there is no response from a client for specified days.

Localization Ready

You can easily localize this plugin via .PO file or Loco Translate plugin.

Help & Support

We use this plugin to provide support to all our customers, and if you have any questions or found any issues, please feel free to create a trouble ticket.

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Upgrades & Change Log

Click here to view upgrades and change log.

Source

Video Introduction

Why buy from Bootstrapps?

Have you ever had the experience of buying apps that guaranteed to get you more traffic and sales only to find out.

You need another app to get the most out of it? 

You are not alone and I know it can be truly frustrating.

My name is Paul Therond and I’m the founder of Bootstrapps where every app you buy gets a bonus WordPress plugin of your choice.

I created Bootstrapps after buying many different apps myself and spending too much money to boot. This is why I would like to make your next app purchase even sweeter.

When you buy anything through Bootstrapps.com at a minimum you are going to get a free WordPress plugin from our database of over 3,000. And sometimes when we have permission from the app maker we can offer an Amazon Gift Card or PayPal cash back rebate. 

You might be asking, “Does this really work?”

The best answer I can give is what other people have said:

How to qualify for a SupportEzzy Bonus?

We want to make sure you get the bonus you deserve when purchasing apps from Bootstrapps.com. To ensure that every claim goes through, there is a full proof way that ensures we get credited for your purchase and can offer you the bonuses.

The process is simple:

  1. Right click the “Buy with Bonus” button and in Chrome choose the open link in incognito window option. Firefox and Internet explorer are the same right click process but use different wording:

    Edge: Right click on button and choose “Open in new InPrivate Window”
    Firefox: Right click on button and choose “Open in New Private Window”
    Safari: Alt + right click on button and choose “Open Link in New Private Window”

  2. Purchase the app

  3. Submit proof of purchase here.
Play Video

SupportEzzy FAQ

Is SupportEzzy suitable for my website?

  • Learn more about the app here and also read community thoughts and reviews from previous buyers here. If this app currently has no reviews then get in touch for advice (bottom right).

Will SupportEzzy slow down my website?

  • We pay special attention to performance when reviewing products and you will see our thoughts in the “Expert Notes” section

How do I claim my SupportEzzy Bonus with purchase?

  • Purchase any app listed on Bootstrapps.com and receive an extra WordPress plugin of your choice with every transaction. There are thousands to choose from.

Is there a SupportEzzy Discount or Coupon Code?

You will find the latest SupportEzzy discount coupon codes below (or blank if none). If none are available right now, you still qualify for a bonus plugin with purchase.

Is there a SupportEzzy Lifetime Deal?

Any SupportEzzy lifetime deals will appear below, however if none are available we recommend joining the wait list for the best chance of securing a LTD.

What do Bootstrapps Members get?

  • Membership is free and works on a points system to unlock various bonuses and gifts. Rewards include buying app license keys on your behalf ranging from $50-$100 value. Become a member today.

What is the Wait List?

  • The wait list is a Bootstrapps exclusive initiative to help you secure a lifetime discount deal. Using the power of the crowd we have a high success rate at securing a custom deal for our clients. You can get started below and you will only receive notifications when a deal goes live.

[EXCLUSIVE] Join the Waitlist

When 100 people join we will contact the app maker on your behalf to request a lifetime deal.

Have your say about SupportEzzy

Have you just bought this product? Leave a review of the company to help your fellow Bootstrappers make an informed decision on whether it’s the right choice for them.
 
Great reviews are featured and get a do-follow link to increase your website traffic.

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SupportEzzy - WordPress Ticket System

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